Anti-Theft Policy:
Effective Date: [20/04/2024]
Last Updated: [22/02/2025]
At Ming Ming Resources, we are committed to providing honest, reliable, and professional cleaning services. We take theft prevention seriously and have strict measures in place to ensure the safety and security of our customers, employees, and property.
1. Zero-Tolerance Policy.
Ming Ming Resources has a zero-tolerance policy for theft, including but not limited to:
Theft of customer property during service visits.
Unauthorized removal of company equipment or supplies.
Misuse of customer or company assets.
Any employee or contractor found guilty of theft will face immediate termination and legal action if necessary.
2. Employee Screening & Training.
All employees undergo background checks before hiring.
Staff members receive strict training on professional ethics and respecting customer property.
We enforce strict supervision and accountability during all service appointments.
3. Customer Responsibilities.
To help prevent misunderstandings, we advise customers to:
Secure any valuable or sensitive items before our team arrives.
Notify us immediately if any concerns arise regarding missing items.
4. Reporting Theft Incidents.
If you suspect theft has occurred during a service appointment, please follow these steps:
Contact Us Immediately – Report the issue within 24 hours of the service.
Provide Details – Describe the missing item and any relevant information.
Investigation – We will conduct an internal review and cooperate with authorities if needed.
5. Legal Action.
Ming Ming Resources will cooperate fully with law enforcement for reported theft incidents. Legal action may be taken against individuals found guilty of theft.
6. Policy Enforcement & Updates.
We regularly review and update this policy to maintain the highest standards of trust and integrity.
For any concerns or inquiries, please contact us:
📧 Email: [contact@mmcleaner.com]
📞 Phone: [0 18-353 4388]
🌍 Website: [www.mingcleaner.com]